This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

submenu submenu--dropdown

Shopping Cart

Your cart is empty

Continue Shopping

FAQ's

Each of The Comfort Store Staff is a certified fitter with years of experience.  Our fitters will carefully measure for the size you need and then determine what particular fabric will work best for you.  Fabrics and different brands do not all fit the same, and our staff has knowledge and experience with each specific fabric.  We stock a large inventory of Jobst, Sigvaris, and Vim&Vigr, and we also offer special orders on all Juzo compression garments.  No appointment is needed.  If it's your first visit for compression garments, please allow at least 20-30 minutes to be measured and to learn to put on the garment.  Our ready-to-wear garments come in a wide range of sizes, styles, and colors.  Sometimes an aid or donning butler is needed to put on the garment, so we like to be certain that you are able to get your compression garment on with no extra or what specific aid you might need. 
  • Why do I need compression?

    Heredity plays a huge role in whether you develop varicose or spider veins or blood clots. If a family member had these problems, there is a good possibility that you will eventually develop the same. Wearing compression stockings can play a key role in prevention. Other factors are standing for long periods, travel, pregnancy, and following surgical procedures – all huge factors for developing swelling, vein problems, and DVT’s (blood clots).

  • Do I need to schedule an appointment to be fitted?

    An appointment is not needed for the fitting of a ready-to-wear garment.  You will be measured for your ready-to-wear garments.  If you actually need a custom-made garment that is usually made in Europe, an appointment will be need to be made with our Custom Garment Fitter.

  • Is a prescription needed to purchase from The Comfort Store?

    A prescription is not needed to purchase your compression garment; however, a prescription from your health care provider will tell us the style garment and the compression being prescribed.  Sales tax will not be charged if you provide a prescription for your purchase. 

  • Does The Comfort Store accept insurance?

    While we are not a provider for most insurance plans, we will provide information for insurance codes to enable the customer to file against his insurance provider for possible reimbursement. Insurance plans vary from company to company and member plan to member plan. Only your insurance company can advise you on reimbursement based upon your specific plan and deductible amount. A prescription from your healthcare provider is necessary, and it must include an ICD-10 code (diagnosis code). We will provide you with the HCPC number/product number necessary for filing.

  • How much will compression stockings cost?

    The cost of your compression stockings is based upon the style and compression level. Do you need a knee high, a thigh high, or a waist high? AND what is the compression level needed – 15-20 mmHg, 20-30 mmHg, or 30-40 mmHg.

  • Are compression stockings really difficult to put on?

    Compression does mean tight, but with practice most of our customers learn to put their compression stockings on with very little difficulty...but it does require practice. There is a “learning curve” for donning these garments. Some of our customers will have difficulty because of weakness in the hands or difficulty in reaching the feet. We have numerous donning devices or butlers for assisting in getting the stockings on. They are VERY helpful for even caregivers who may be assisting in donning the stockings.

  • Will zippers help in donning compression stockings?

    While it sounds very logical that zippers will help in donning stockings, this is not the case.  None of our medical grade stockings come with zippers.  It would require 2 hands to hold the zipper together and a 3rd hand to pull the zipper up.  Zippered stockings that you may find online that are very inexpensive are not true medical grade stockings.  Don't be fooled by ads that say they are easy to put on.  You will get no compression from very easy-to-put-on stockings.  There are several donning aids that help you put on true medical grade compression stockings.

  • Aren't compression stockings ugly and "look like my grandma's stockings"?

    Compression garments have come a long way over the years. For women, we have sheer stockings, diamond patterned sheer stockings, socks with cute prints and stripes, and fabrics that are opaque like tights.

  • Is there special care recommended for these garments?

    You will be given information on the care of your garment. While elastic garments, including socks, are not fragile, they do require a little extra attention, and caring for your stockings appropriately will extend the life of the garment. Washing thigh highs, for example, should be done after each wearing to refresh the silicone dots or strips so the garment is held in place and doesn’t slide down the leg. It also refreshes the yarns in the stockings that pick up flakes of dead skin and body oils.

  • What if I have lymphedema?

    Compression stockings should be used for lymphedema care, a condition of the lymphatic system, an important part of the circulatory system. Compression stockings are usually prescribed AFTER lymphedema treatment i.e. Manual Lymph Drainage. Once treatment has occurred, and when the edema or swelling of the limb is at a manageable level, stockings are usually prescribed to maintain the edema related to this condition.

  • What are travel socks?

    Unless you have been diagnosed with a medical condition, a compression level of 15-20 mmHg is the usual recommendation for traveling to prevent DVT's and edema. 

  • How do I use the Ezy-As donner?